Welcome to Terra Barista. We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website, make purchases, or interact with us in any way. By using our website, you agree to the terms of this Privacy Policy.
Effective Date: 01.01.2025
Terra Barista (“we”, “our”, “us”) is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information.
1. Who We Are
•Business Name: Downunderbrew
•ABN: 51873183921
•Address: 192 FOWLER RD, ILLAWONG NSW 2234
•Phone: 0485815113
•Email:info@downunderbrew.com.au
•Website: https://www.downunderbrew.com.au
2. What Personal Information We Collect
We may collect the following personal information from you:
•Name and contact details (email, phone number, postal address)
•Payment and billing information
•Order history and purchase preferences
•IP address and browser data
•Information you provide through forms or customer service interactions
3. How We Collect Personal Information
We collect personal information when you:
•Make a purchase on our website
•Create an account or subscribe to our mailing list
•Contact us via email, phone, or our website
•Interact with us through social media or promotions
•Browse our website using cookies and tracking technologies
4. Why We Collect Your Information
We use your personal information to:
•Process and fulfill orders
•Provide customer support
•Send updates, offers, and marketing communications (you can opt out at any time)
•Improve our products, services, and website experience
•Comply with legal obligations
5. Disclosure of Personal Information
We may disclose your personal information to:
•Third-party service providers (e.g., payment processors, delivery companies)
•IT and data storage providers
•Legal or regulatory authorities, if required by law
We do not sell or rent your personal information to third parties.
6. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure data storage, SSL encryption, and restricted access to information.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated by contacting us at support@terrabarista.com.au.
8. Cookies and Tracking
We use cookies to enhance your browsing experience, analyse site traffic, and personalize content. You may disable cookies through your browser settings, though some website features may not function properly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.
11. Contact Us
If you have any questions, complaints, or requests related to your privacy, please contact us:
192 FOWLER RD
ILLAWONG NSW 2234
ABN 51873183921
Downunderbrew
info@downunderbrew.com.au
0485815113
